Notice & Takedown Policy

If you believe that a work has been copied or dealt with in a way which constitutes infringement of your intellectual property rights protected under copyright or other intellectual property laws or are aware of any infringing or unlawful material placed by any third party on our Sites, please send a written notice to us by email. Any written notice regarding any infringing activity, whether of a copyright, patent, trade mark or other proprietary right (“Notice”), must include the following information:

  1. A physical or electronic signature of a person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online Site are covered by a single notification, a representative list of such works at that site. Similarly, for materials or content that infringe patent, trademark or other proprietary rights of a third party, please submit a list of such materials.
  3. Identification of the material that is claimed to be infringing (or otherwise unlawful), to be the subject of infringing (or unlawful) activity, and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. Please cut and paste the address (URL) of the relevant website page where the infringing content appears.
  4. Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and/or electronic mail address.
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright or other proprietary right owner, its agent, or the law.
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

Warning: Please note that submitting a claim regarding infringing content is a serious matter with legal consequences. Giving false, misleading or inaccurate information in the Notice to Charter Index of infringing content on our Sites may result in civil and criminal liability.

Charter Index reserves the right to ask for verification of your identity and to seek further information or evidence from you to clarify the basis of your claim and the nature of the infringement. Please note that Charter Index may not be able to investigate claims that are anonymous or incorrectly addressed or do not provide sufficient information in the form of Notice set out above. We will use reasonable efforts to identify allegedly infringing content but cannot be responsible where you have failed to provide all the relevant evidence or facts or where these facts cannot be ascertained.

Please bear in mind that submitting intentionally misleading reports of infringement may be punishable under the Digital Millennium Copyright Act (DMCA) in the United States or similar laws in other countries.

Upon receipt of the written notification containing the information outlined in 1) to 6) above:

  1. Charter Index may remove or disable access to the material that is alleged to be infringing or unlawful;
  2. Charter Index may forward the written notification to such alleged infringer; and/or
  3. Charter Index may take reasonable steps to promptly notify the alleged infringer that it has removed or disabled access to the material.